en http://status.riseup.net/ Sun, 29 Jun 2008 20:16:17 -0700 http://status.riseup.net Riseup’s list server was down for approximately 2 hours this morning. No messages were lost, as any sent to lists were queued for later delivery. We are sorry for any problems this caused! Sun, 29 Jun 2008 10:28:28 -0700 http://status.riseup.net The machine that hosts riseup’s lists crashed Sunday morning at 8:50AM Pacific time. We are working hard to get service restored. Please do not repost any messages to your lists. Once we get the machine up again, it will take some time to clear the backlog of messages. Sun, 08 Jun 2008 17:45:19 -0700 http://status.riseup.net Riseup is experiencing various mail related problems today, we are working to resolve these and hope we have them sorted out soon. We are very sorry for the interruptions this creates for you, it is annoying to us, too! We’ll update status as we know more. Wed, 04 Jun 2008 07:17:40 -0700 http://status.riseup.net The mail program died this morning and has been restarted. Everything should work now, but there may be some delays as emails are delivered. Thu, 29 May 2008 12:26:46 -0700 http://status.riseup.net List delivery has been delayed due to technical problems that are being resolved now. There is no need to resend any message that you sent to your mailing list, it will be delivered as soon as possible. Sorry for the delay! Thu, 15 May 2008 02:32:49 -0700 http://status.riseup.net lists.riseup.net has been down for a few hours due to a corrupted database, but it is now catching up. Wed, 14 May 2008 09:58:19 -0700 http://status.riseup.net In response to a serious security vulnerability in Debian, riseup has installed new security certificates on all of its machines. This means that you may get messages indicating that the certificate on riseup’s servers have changed. You can verify the new fingerprints at http://help.riseup.net/security/certificates/ If you use shell.riseup.net to check your mail, you can check the fingerprint by logging into https://user.riseup.net and clicking on “shell.” Mon, 12 May 2008 05:43:37 -0700 http://status.riseup.net Some databases are corrupted. If you are experiencing trouble, please file a ticket at help.riseup.net. Tue, 29 Apr 2008 02:33:01 -0700 http://status.riseup.net The machine that hosts riseup.net and numerous other sites died on Monday. We are working on getting it back up. Other riseup services, such as mail and lists, are not affected. Mon, 28 Apr 2008 06:50:14 -0700 http://status.riseup.net Service has been restored, but it will take some time for the backlog to be cleared. Please be patient and do not double-post. Fri, 25 Apr 2008 18:34:43 -0700 http://status.riseup.net Cleaning the nest… Scheduled Maintenance, Sunday 5 PM PST. System will be down for about an hour. Sun, 20 Apr 2008 08:08:34 -0700 http://status.riseup.net Riseup’s SSL certificates have been updated, please visit our certificate help pages to find out more and to verify the fingerprints are correct before accepting the certificate: help.riseup.net/security/certificates Mon, 14 Apr 2008 22:36:09 -0700 http://status.riseup.net Sat, 12 Apr 2008 05:39:17 -0700 http://status.riseup.net List delivery is behind due to problems on the server, messages that you posted to your list will be delivered soon, once things catch up. Sorry for the delays! Tue, 18 Mar 2008 10:28:22 -0700 http://status.riseup.net Riseup will never ask you for your password. If you get an email that claims to be from Riseup and asks for your password, it is someone trying to scam you. Do not ever give us your password. Never reply to an email requesting personal information. We would never ask for personal information via email. Avoid clicking on links in emails. It is easy for phishers to spoof website addresses. While the address may look to be legitimate, it can direct you to fraudulent sites instead. If you have any questions regarding the validity of an email sent to you, contact the organization that it purports to be from via their support system or web page to confirm it is really them before you provide any sensitive information. Tue, 18 Mar 2008 08:54:13 -0700 http://status.riseup.net Due to work done last weekend during the power outage, there is no need for another power outage this weekend. Yay, we can sleep. Fri, 14 Mar 2008 02:36:41 -0700 http://status.riseup.net All riseup systems are restarted following last night’s power outage. But there will be another two power outages next weekend. One will be Saturday night, March 22, around 18:00 PDT (01:00 GMT), the other will be on Sunday, March 23, around 00:30 PDT (07:30 GMT). We have no control over these outages as they are from our upstream provider. Plan accordingly and stay tuned. Wed, 12 Mar 2008 03:56:19 -0700 http://status.riseup.net The facility where our servers live is having a scheduled power outage this Thursday night / Friday morning, March 14. Riseup services will be OFFLINE during the outage. We hope the outage will only last for 2 hours or so around midnight Pacific Time Thursday night (Friday, 7:00AM GMT). However, it’s possible the outage could last longer. You will not be able to check or send email nor send messages to lists. Please plan accordingly and stay tuned for more updates. Thu, 06 Mar 2008 22:49:42 -0800 http://status.riseup.net Yay! Lists and mail are all caught up. We are presently updating our status-checking software, so don’t be alarmed if you look at status.riseup.net and it states “UNKNOWN” for all of our servers’ statuses. We’ll keep you posted here with the latest news from the land of Riseup. Thu, 06 Mar 2008 02:28:32 -0800 http://status.riseup.net Mail is caught up, but list delivery is still delayed as our servers work to send out all of your messages. Again, please do not repost. Your messages are on the way. Thu, 06 Mar 2008 00:21:07 -0800 http://status.riseup.net Riseup’s servers are still recovering from the huge load of backlogged mail. It is difficult to estimate how long it will take for the servers to catch up, but they are working as hard as their circuits will allow. Please do not resend messages as this will just add to the backlog. Everything will be delivered in time. Wed, 05 Mar 2008 00:22:24 -0800 http://status.riseup.net List delivery was down for much of Tuesday, as many of you noticed. Delivery is now restored, but there are many messages in the queue, so it may take 8-12 hours for the lists to catch up. In the interim, please do not repost messages as this will just slow down everything and your subscribers will receive multiple copies. All messages will be delivered in time. Thanks for your patience! Tue, 04 Mar 2008 23:31:38 -0800 http://status.riseup.net The recent troubles affecting some email users are resolved. However, list delivery is presently down. We are working on it. Tue, 04 Mar 2008 12:05:37 -0800 http://status.riseup.net If you think all your email and folders are missing, don’t worry. They are being restored. Delivery of new messages is happening, you can check your messages, but your old mail and folders aren’t there yet. We are first syncing over your INBOX folder from our backups, then once its finished we’ll sync the rest. Tue, 04 Mar 2008 09:31:08 -0800 http://status.riseup.net Mail users on albatross are effected by the problem. We’re working on it. Fri, 29 Feb 2008 07:08:13 -0800 http://status.riseup.net Thanks House Sparrow and Snow Owl for the days of sweat and lost sleep! Have you donated to riseup lately? Pay for what you use – riseup.net/donate Thu, 28 Feb 2008 23:29:22 -0800 http://status.riseup.net Riseup birds labored all night long to bring you back your inboxes and folders. But while we fixed the problems, a huge backlog of messages accumulated (around 100,000!). Our servers are now busy processing the backlog of messages. Thu, 28 Feb 2008 10:02:08 -0800 http://status.riseup.net For those of you who have not received new email recently, we just turned delivery back on and messages that were in the queue are beginning to come in. Meanwhile, we are in the process of restoring the rest of the folders and inboxes, do not panic if all the mail you expected to be there is not there. It will be by the end of the day. Until everything catches up, mail and list delivery are delayed. Please have patience as riseup birds work to get everything fixed. & Tue, 26 Feb 2008 22:55:20 -0800 http://status.riseup.net The current status is this: all users can read old email, but half of the users are unable to receive new email. To check if you are currently unable to receive new mail you can login at user.riseup.net and click on “Email”. If your “storage host” is set to cormorant.riseup.net, then all your incoming mail is getting pooled up waiting to be delivered. It will get delivered as soon as we can bring a replacement server online, hopefully within the next few hours.